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It is easy for a metal stockholder to say that they are different but can such bold claims be substantiated? In Smiths Advanced Metals case, the answer is most definitely yes!
Smiths Advanced Metals operates around 8 dedicated mission statements. Many of these statements which are facts about how are busy is structured and performs, are totally unique to us. Essentially we can demonstrate why, for example our quality systems are so good, or why our supply chain is so efficient.
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Why are we so different?Our Quality Management System (QMS) is not a concept that is "bolted-on" to the rest of our business, is the foundation upon which our business runs.
When we began the process of building a new bespoke ERP computer system we started with our quality management system and built our business processes around it. As a result we have a completely embedded QMS that is robust, transparent and meets the needs of the most demanding customer applications.
Our business systems have two key drivers. First and foremost is a rigorous approach to process accuracy. We are continuously refining all of our business processes to eliminate even the smallest possible deviations from the highest standards of quality management. Secondly, we do all of this in a highly efficient manner. Our business systems automatically do over a hundred checks on every order that goes through our system, this means we have been able to implement the highest standards of process quality without a corresponding increase in process costs.
TraceabilityOur quality management system has traceability at its heart. Every piece of material that enters any of our warehouses is given a unique reference number which stays with it as a record and a barcode label whilst that material is under our care.
Our goods-in procedures are far more than a simple administration process. For us, "goods-in" is an absolutely critical part of our overall business process. It is here that we make the decision whether or not to allow a piece of material to enter our stock and we take this very seriously. Our systems give us the ability to set goods-in individual parameters for different material, sizes and shapes. Our minimum parameters in most cases are British Standards but for many products we tighten these parameters further to ensure even higher levels of product quality.
Once a batch of material has passed through our goods-in procedures every transaction in its time with us is recorded. We know what it is, where it's come from, what's processes it's been though and of course exactly where it in our warehouse network. Any piece of material that goes to a Smiths customer can be traced back through every step in its time with us, from when it arrived at our goods-in and further back to the manufacturer. What is more it can be done by a simple press of button.
Quality CertificationWe hold BS EN ISO 9001:2008 and BS EN 9120:2005 and BS EN 9100:2003 accreditations and our quality management systems fully comply with all their requirements. However, in a number of areas we go beyond these requirements to ensure the quality certification levels called for in BS EN 10204:2004 are fully maintained and upheld. We regard these certification levels (2.1, 2.2, 3.1 & 3.2) as a critical element of product traceability and certainly of origin. In particular we have specific business controls for 3.2 certified material making us one of the few stockholders in the world that fully complies with all the requirements for this certification level.
For more information about Smiths Advanced Metals and to receive a competitive quotation for your business, please CLICK HERE to contact us.